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Privacy Policy

Privacy Policy

We understand that making purchases online involves a great deal of trust on your part; we take this trust very seriously. This Privacy Statement describes the ways in which we will use the data you provide through this DirectCyprus.com website ("our website"). Please note that this Privacy Statement is an integral part of our website and the services offered to you and cannot, in any way, be separated from the Terms and Conditions of Use or from the membership, usage or transaction process. By providing information through this site and/or by establishing an account with us, you indicate your acceptance of the practices described in this Privacy Statement. 
This Privacy Statement addresses:

  1. What information we collect online from you.
  2. How we use the information.
  3. With whom we may share the information.
  4. What choices are available regarding collection, use and distribution of the information.
  5. What types of security procedures are in place to help protect the loss, misuse or alteration of the information under our control.
  6. How we notify you of material changes to this Privacy Statement.
  7. When the Privacy Statement became effective.

If users have questions or concerns regarding this statement, they should contactDirectCyprus.com customer service by email to info@directcyprus.com

Information Collection and Use 
Reservation Orders When you book a reservation through our website, we ask you to provide personally identifiable information by filling out and submitting an online customer profile form (if you are not a DirectCyprus.com member already). This information includes: your name, home or work telephone number, fax number, email address, and your credit card number, expiration date, and billing address. We use this information to process and book your reservation and to notify you of your reservation status by email or fax. When you return to the site, we will ask for your email address and booking reference and may ask for other key pieces of personally identifiable information to enable you to access your reservation information. We also ask you for personally identifiable information about other people for whom you are booking reservations. You should obtain permission from these individuals to provide us with their information. We use this information to reserve the room with the hotel or other accommodation, and, if you so request, to send each person an email notification of the reservation 

Member Registration DirectCyprus.com enables you to register an account with us to become a member. When you choose to become member, we will require you to provide certain information and request that you provide other information at your discretion. If you do not provide us with the required information, you will not be entitled to have an account with us and be a DirectCyprus.com member. The information we may require or request includes at least your name, address, telephone number, fax number, email address, a unique login name, password, and password validation. This information is collected on the registration form for several reasons including: (1) personal identification; (2) to complete hotel and car reservations and fulfil requests for other travel products and services; (3) to allow us to contact you for customer service, if necessary; (4) to customize the content of our website to meet your specific needs; and (5) to conduct research and to make product improvements to the services we offer on our website. In addition, your email address is collected to send you an email message confirming your account registration and each reservation you transact online. To help us understand the effectiveness of our email communications, we may deploy technologies that provide confirmation when you open one of our e-mail messages. As a member, you also will occasionally receive updates from us about special offers, new DirectCyprus.com services.
Member Profile In addition to the information noted above, members can choose to provide us with travel preferences, credit card billing information, and other personally identifiable information. This information is primarily used to assist members in making reservations quickly without having to type in the same information repeatedly. 
Special Offers and Updates As noted above, members may occasionally receive information on products, services, and special deals about which they may be interested.

Customer Service We communicate with users on a regular basis to provide requested services. This may include responding through email, fax or phone, in accordance with the users' wishes. 

Information Sharing 
Legal Disclaimer Although we make every effort to preserve user privacy, we may be required by law to disclose information you have provided in obtaining our travel products or services. We may also disclose information against someone who poses a threat to our interests (such as customer fraud) or whose activities could damage or bring harm to others. In addition, it may be necessary for us to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business. 

Aggregate Information (non-personally identifiable) We share aggregated demographic information with our business partners and advertisers. This is not linked to any personally identifiable information. 
Authorised Service Providers We share your personally identifiable information with authorised service providers that perform certain functions or services on our behalf. For example, we use an outside a credit card processing company and bank cheque processing company to bill users for goods and services. We also rely on service providers to fulfill orders, deliver packages, perform business and sales analysis, and provide marketing assistance. These companies do not have any independent right to share, store, or use the personally identifiable information we provide for any secondary purpose. We also may contract with reputable third parties to facilitate the distribution of survey, promotion. Upon completion of these projects, all information is returned to us. Finally, we will occasionally share aggregated information with our service providers. This information does not contain any personally identifiable information and is used to develop featured programs and content that will be of interest to our members and our website visitors. Suppliers We provide information about travel either reserved or purchased on our website to the suppliers who will fulfill your travel reservation. Although we offer travel products from hotel, car rental and other suppliers that are reputable companies, we have not placed limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the information privacy practices of any travel suppliers whose products you purchase on out website. In addition, these travel suppliers may also contact you as necessary to obtain additional information about your confirmed reservation. 

Affiliated/Referring Websites If you were referred to our website from another website, we may share personally identifiable information about you with the referring website to better understand the use of our website. Although we believe that the website companies from which you were referred to us are reputable companies, we have not placed limitations on the referring websites companies from using or disclosing your information without your permission. Therefore, we encourage you to review the information privacy practices of any website that referred you to our website. 

Subsidiaries and Sister Companies We may share some of your personally identifiable information with our subsidiaries and sister companies around the world that are committed to providing you with a comprehensive array of travel packages and services to meet your travel needs. Sharing this information allows us to better understand the ways in which our various product and service offerings can assist travelers. To the extent that our subsidiaries and sister companies have access to your information, they will treat it at least as protectively as they treat information they obtain from their other users. 

Business Transfers As we continue to look for ways to better serve our customers, we may sell subsidiaries or business units. We also may be acquired by or merged with another company. In such instances, customer information may be one of the transferred business assets. 

Information Security We take steps to help protect the personally identifiable information you provide to us. For example, we use leading encryption technology to encrypt credit card numbers. We also restrict access to personally identifiable information to those employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative). In addition, the servers that store personally identifiable information are contained in a locked facility. If you have any questions about the security of your information, please send an email to info@directcyprus.com


Privacy Statement Changes If we change our privacy practices, we will modify this Privacy Statement, and its effective date, accordingly so that you will always know what information we gather, how we might use it, and to whom we may disclose it. We also will notify you of any material change to this Privacy Statement by placing a prominent notice on our website. We encourage you to periodically review this Statement to be informed of how we are protecting your information. 

Contact Information If users have any questions or suggestions regarding our Privacy Statement, please contact us at: 
Email: info@directcyprus.com